At ActiveKid Games Club, we want you to be fully satisfied with our games and services. If for any reason you are not happy with your purchase or rental, you can request a refund within 30 days of your purchase or event. To be eligible for a refund, the games or services must not have been used, and the request must be made within the specified time frame. For used services or games, we are happy to offer exchanges or credits toward future bookings. Please contact our customer service team for assistance with any concerns or refund inquiries. We’re here to ensure your experience is as enjoyable as possible!